Four colleagues working at a shared desk in a small London studio at dusk, one standing to explain something on a monitor while the others work at laptops.

Page 03 Services

One studio, the whole job

Bespoke software and apps, websites, Microsoft business solutions, brand and graphic design, reports, marketing campaigns and training — for businesses, public bodies and charities of any size — scoped in writing, delivered by the same senior team from first conversation to handover.

Discuss a project Service families

■ 03.0 Working session — a build reviewed with the people who will use it 08 service families

RegisteredLondon-based, registered in England and Wales
DeliverySenior-led — the people you brief do the work
DataUK GDPR and data protection by design
AccessibilityWCAG 2.2 AA as standard, not an extra
PricingA written scope before any quote
ContactDirect with the team, no account layer

01 OverviewCreative-technology studio

Everything a project needs, without handing it to four suppliers.

Young Futures Digital is a software development and digital studio. We design and build software, websites, apps and Microsoft business solutions; we make the brand, print and campaign work that surrounds them; and we run the training that helps people use them well. Alongside client work we run an independent social-impact strand, which is where our discipline around data and safeguarding comes from.

Much of our work involves sensitive data, so that is the standard we build to as a matter of course: accessibility and UK GDPR compliance designed in rather than bolted on, and a written record of what was agreed.

The nine families below describe what we take on. Most projects draw on two or three of them at once.

■ At a glanceNine families

Capability

Everything we build, in one place.

Software & apps

Bespoke systems and mobile apps built around how your organisation actually works.

Stock
Logistics
Bookings
Internal tools

Websites & digital

Fast, accessible sites and logged-in web apps, written to be found and acted on.

Marketing sites
E-commerce
Portals
WCAG 2.2 AA

Brand & identity

Identity systems that hold together across every place your organisation appears.

Identity
Guidelines
Signage

Microsoft Business Solutions

Value out of the Microsoft 365 licences already on your bill: apps, automation, reporting.

Business apps
Workflow automation
Integration

Graphic design & reports

A full design team on call: annual reports, logos, posters, bulletins, manuals, guides and invitations — drawn to brief, turned round fast.

Annual reports
Logos
Posters
Manuals
Bulletins

Marketing campaigns

Campaigns designed end to end — the idea, the look, the words and every asset needed to run it.

Concept
Social
Out-of-home
Rollout

Easy-read & accessible formats

Easy-read, youth-friendly and large-print versions designed alongside the main document, not months later.

Easy read
Youth-friendly
Plain English
Tagged PDF

Training & education

Staff sessions on the systems we build, plus online-harms and AI-risk workshops for young people.

Staff training
Online harms
INSET

02 Service families01–04

What we take on

Nine families of work. Scoped individually, delivered by one team, quoted as one project.

Software & apps

Bespoke software built for a specific job rather than bent out of an off-the-shelf product. We take projects from discovery through to live service and stay on for support.

Bespoke software and internal tools
Logistics, stock management, booking, quoting and CRM systems
Mobile app design and development for iOS and Android
Web applications, portals and dashboards
E-commerce and payment integration
Secure, privacy-first architecture and data minimisation
Integration with existing systems and data sources
Ongoing support, maintenance and security updates

Bespoke software & business systems — the full page

Mobile apps, hosting & store publishing — the full page

Websites & digital

Sites that load quickly, read clearly and work on an old phone with a poor signal — which is how a good deal of the public actually reaches a public service.

Responsive website design and build
Campaign and landing pages
UI and UX design, prototyping and user testing
Content structure, editorial and plain-English copy
Email design and campaign templates
WCAG 2.2 accessibility work and audits of existing sites

Websites & web applications — the full page

Brand & identity

Identity work for organisations and for individual programmes, services and campaigns. We start with research rather than with a logo.

Brand research, positioning and strategy
Naming for organisations, services and programmes
Logo design and visual identity systems
Brand asset creation and templates
Brand guidelines and rollout support
Tone-of-voice guidance, including safeguarding-aware language

Brand & marketing campaigns — the full page

Microsoft Business Solutions

Not every problem needs a ground-up build. Where you already pay for Microsoft 365, a solution built on those licences is often the fastest and cheapest route to a working system — and we will tell you plainly when that is the case.

Business app design, build and rollout
Automated workflows, approvals and notifications
Integration across your existing Microsoft 365 environment
Dashboards and reporting
Migration from spreadsheets and legacy databases
Governance, documentation and staff handover

Microsoft Business Solutions — the full page

A project scoping wall in a studio: a process diagram drawn on a glass whiteboard beside pinned wireframe printouts and a printed timeline, with a hand reaching in to move a note.

03 Service families05–08

Graphic design & reports

Design is a standing service here, not something bolted onto a software build. Our graphic design team is experienced, senior and used to public-sector and charity work — the annual report with a board deadline, the poster that has to go up on Monday, the manual that has to be understood by someone reading it for the first time. Everything is drawn bespoke to your brief and your brand. Nothing is pulled off a template library.

End-of-year and annual reports, evaluations and impact summaries
Youth-friendly and easy-read versions of the same report
Logos, marks and visual identity for services, programmes and campaigns
Bulletins, newsletters and internal communications
Posters, flyers, leaflets and corridor display
Group agreements, ground rules and session resources
Manuals, handbooks and how-to guides
Training packs, workbooks and facilitator resources
Invitations, event programmes and delegate packs
Certificates, badges, lanyards, signage and wayfinding
Presentation and slide design, with templates your team can reuse
Infographics, data visualisation and charts
Illustration, iconography and photography
Editable templates built in the software your team already has
Print-ready artwork, print management and press liaison

Turnaround. Short pieces — a poster, a bulletin, an invitation, a set of session resources — usually come back within two to three working days. Anything with a fixed launch or board date gets a written delivery date we hold ourselves to.

Graphic design & reports — the full page

Marketing campaigns

We design campaigns end to end: the idea, the look, the words and every asset needed to actually run it. That includes commercial marketing and the public-information and prevention work where the message has to land without frightening or shaming the audience it is aimed at.

Campaign strategy, audience definition and messaging
Creative concept development and art direction
Campaign identity, naming and straplines
Social media artwork, statics, stories and short-form video
Out-of-home: posters, six-sheets, transport and street advertising
Digital advertising, landing pages and email campaigns
Press advertising and printed campaign collateral
Photography and videography
Prevention and public-information campaigns, with safeguarding-aware language
Launch planning, rollout schedule and full asset handover
Reporting against the measures agreed before the campaign started

Brand & marketing campaigns — the full page

Easy-read & accessible formats

Most organisations commission one version of a document, then discover that a large part of the audience cannot read it. We design the accessible versions alongside the main one rather than months afterwards, which is both cheaper and the only way the two stay consistent.

Easy-read versions using established symbol and image conventions
Youth-friendly versions, written and designed for the actual age group
Plain-English rewriting and readability checking
Large-print, high-contrast and dyslexia-friendly layouts
Accessible PDFs: tagged structure, correct reading order, alternative text
Screen-reader-tested digital versions
Translated and multilingual layouts
WCAG 2.2 AA design review of documents and templates you already use

Graphic design & reports — the full page

Training & education

Sessions are discussion-led, pitched at what people are actually encountering, and written for the setting rather than delivered from a shelf. The youth-facing side of this work sits within our social-impact strand.

Online-harms and AI-risk workshops for young people
Digital skills and media literacy programmes
Staff and frontline training, including responding to disclosures
Software and digital-skills training for teams adopting new systems
Co-design sessions with young people and practitioners
Programme design, facilitation guides and evaluation

Training & workshops — the full page

App hosting & store publishing

Getting an app you already own onto the App Store and Google Play, and keeping it there. Developer accounts and organisation verification in your name, hosting and backend set up properly, store listing prepared, submission and review handled — including apps that have been rejected before.

Apple Developer and Google Play account setup and verification
Hosting, backend, database and domain configuration
Store listings, screenshots, age ratings and privacy declarations
Submission, review responses and rejection rescue
Ongoing updates and store-policy compliance

Mobile apps, hosting & store publishing

Discuss a project How we deliver

Printed deliverables laid out on a studio table: an annual report open at a spread of charts, a stack of booklets, printed layout sheets, colour swatches and a laptop, with two pairs of hands reviewing them.

04 How we work06 commitments

How we work

Written for people who have to justify a spend and live with the result. Six things you can hold us to.

One point of contact

You deal with the people doing the work. No account layer, no relay between the brief and the build, no rediscovering the context at every meeting.

Lower overheads than an agency

We are small and we intend to stay that way. Budgets go into the work rather than into an office and a headcount, which usually means more delivered for the same figure.

Clear scoping, transparent pricing

We scope in writing before we quote: deliverables, assumptions, dependencies and what is out of scope. Fixed price where the scope is stable, day rate where it genuinely is not, and no surprise invoices.

Agile and flexible

Short cycles, working versions early, and a written record of decisions. Priorities can change — we would rather re-plan openly than protect a plan that has stopped being true.

Consistency end to end

The same team from first brainstorm to handover, so the thinking behind a decision survives all the way to delivery. Nothing is passed to a subcontractor without telling you.

Safeguarding-led, protected by design

Safeguarding and data protection are part of the first architecture conversation. We work to UK GDPR, complete the security and DPIA paperwork buyers need, and hand over documentation, source and assets at the end.

05 Who this is for10 sectors

Built for organisations of any size

The same senior team builds for family firms, growing businesses and public institutions: logistics and distribution companies, retailers, trades, professional services — and local authorities, schools and colleges, NHS trusts and integrated care boards, housing associations and charities.

What changes is the paperwork, and we are comfortable with both ends of it: fast written scopes and quick turnaround for businesses; governance, DPIAs, accessibility statements and procurement documentation for public bodies, prepared before they are asked for.

01SMEs & family businesses
02Logistics & distribution
03Retail & e-commerce
04Trades & construction
05Professional services
06Local authorities & councils
07Schools & colleges
08NHS trusts & ICBs
09Housing associations
10Charities & youth services

Discuss work for your organisation

06 Engaging usProcurement

From enquiry to handover

How to buy from us, and what we put in writing before you commit to anything. Nothing below is conditional on the size of the project.

First step

An email with what you are trying to achieve and roughly when. We will tell you honestly whether we are the right people for it.

Routes to award

Direct award, a written quotation, or your own competitive process — whichever your standing orders require. Most engagements run through direct award below threshold or written quotation, and we are set up to respond to a formal tender where you need one.

Scoping

A written scope covering deliverables, assumptions, dependencies, timeline and what is out of scope — before any quote is issued.

Pricing

Fixed price where the scope is stable; a stated day rate where it is not. Both quoted in writing, with the basis of the estimate shown.

Contracting

We work to your terms or ours. Data processing terms, DPIA support and security questionnaires are handled as part of onboarding.

Safeguarding

Safeguarding-led delivery: sessions and products are designed with safeguarding considerations from the first conversation, and we work to the setting’s own policy and reporting routes.

Delivery

Short cycles with working versions you can see. A named point of contact and a written record of decisions throughout.

Accessibility

Digital work is built and tested against WCAG 2.2 AA. Print work is designed for contrast, legibility and plain English.

Data protection

UK GDPR by design: minimal collection, defined retention, documented processing, and no third-party tracking added without your instruction.

Handover

Source code, design files, documentation and assets transferred at the end. Support and maintenance available separately, never as a lock-in.

The full delivery method Standards, governance and social value

■ Straight answersCost · Ownership · Risk

Before you email

The questions we get asked most.

Q1 How much does a project cost?

We scope before we price, because a number given before the problem is understood is a guess. What is fixed: a written scope with a fixed price, or a stated day rate, before any work begins — and nothing charged that was not in that document. A business solution built on your existing Microsoft licences, or a straightforward website, sits at the lower end; a bespoke multi-user system sits well above it. We will place you in the right band in the first conversation, free.

Q2 Can you work to a fixed budget?

Yes, and we prefer to know it. A budget is a design constraint, not a bargaining position — it tells us what to build first and what to leave for phase two. If the budget cannot deliver something genuinely useful, we will say so rather than build a version that disappoints everyone.

Q3 Who owns the work when it is finished?

You do. Source code, design files, documentation and assets transfer to you, and we hand over access to hosting and accounts. Support is available separately — never as a lock-in. Another developer can pick the work up from our documentation.

Q4 How long does it take?

The scope states the timeline and the dependencies it relies on — usually your sign-off points and access to data or systems. Smaller builds run in weeks; systems that replace a core process run in months. Any date we give you is one we believe, not one designed to win the work.

Q5 What if we do not know what we need?

That is the normal starting position and the reason we diagnose first. Describe what is going wrong operationally — the double entry, the missing stock, the process one person holds in their head — and we will tell you what we think the fix is. Occasionally the answer is a change in process and no software at all, and we will say that too.

Q6 Do you work outside London?

Yes. We are London-based and work with organisations UK-wide; most delivery is remote with on-site sessions where they add something — discovery workshops, training and launch support in particular.

07Work with usWe reply within three working days

Tell us what you need built

Send a short outline of the work, your timeline and a budget range if you have one. We will come back with a written scope, an honest view of the risks, and a price.

Discuss a project Send an enquiry

hello@youngfuturesdigital.co.uk